We are looking for a Product Manager in SCRM Lidl International Hub in Barcelona. We are an innovation hub with around 400 teammates, divided in Tribes/Domains and those in Squads. The omnichannel domain is divided in several squads; one of them requires a new Business product manager to support the PO with all business products insights, opportunities and countries’ needs.
The Product Manager role will be responsible to sell, train and manage country expectation and use of the different products of the team. In addition, she/he will help to get all business products insights and manage different stakeholders and some integrations and projects.
Ready to be part of the challenge? 🚀
In this Role, you’ll get to📜
- Perform risk management to minimize project risks.
- Collaborate with the good working environment within the team(s).
- Measure project performance using appropriate tools and techniques.
- Identify possible team problems before they become relevant and propose solutions together with the team.
- He/ She will create best practices for all products use in the countries with Global KPIs definition and Business cases.
- Working in collaboration with the Product Owner of the Squad, the BPM will be responsible for the use of those tools for all countries.
- He/ She will analyze with the Product data analyst all product KPIs, define new KPIs and measure the success of them, including all A/B testing.
- He/she will be able to understand internal dependencies between teams and streams, internally inside the hub as externally with other departments/companies in the group.
Required Skills 🧐
- Expertise in JIRA and Confluence.
- Fluency in both Spanish and English.
- Sharp analytical and problem-solving skills.
- Experience in software development environments.
- Comfortable with Data quality and detail mindset is a plus.
- Outstanding communication, presentation, and leadership skills.
- Familiarity Spotify Model (Squads & Chapters) would be an advantage.
- Project implementation in areas such as CRM; BI or Controlling (Sales-Customer related).
- Proven record as a Project Manager or Business Analyst in multinational environments and partially remote teams.
About us
Who we are 🤓
SCRM was created in 2015 with a vision of the future that foresaw “business and technology forever remaining intertwined”, and a steadfast mission to guide traditional businesses towards digital evolution through their clients, data, commercial strategies and omnichannel communication. Specialising in digital strategy, automation and real-time offer and content customisation, SCRM owes its success and efficiency to the use of cloud computing and the development of data platforms which rely on artificial intelligence for automatic decision-making in largescale consumer and retail markets.
SCRM Lidl International Hub - Three years later, Lidl has absorbed the company and turned it into their international hub of digitalisation and customer intelligence. Amongst our missions as Lidl’s International Hub, we would highlight the following: The conceptualisation and development of Lidl Plus, a Lidl international relational programme, and its benefit plan, which will offer discounts, exclusive services, agreements with third-party entities and financial services as its fundamental features; The creation of a cloud-based international platform for big data; The development of an international marketing automation platform; The conceptualisation, development and management of business intelligence platforms; The creation of an omnichannel payment platform; The development of advanced analytics and machine learning platforms favouring customer recommendation, foresight and analysis systems; The creation and implementation of an omnichannel, single sign-on strategy to generate business opportunities amongst the group’s diverse range of commercial platforms and services.
SCRM is currently part of Schwarz Digits - Schwarz Digits is the IT and digital division of Schwarz Group. It offers compelling digital products and services that meet Germany's high data protection standards. Schwarz Digits thus guarantees the greatest possible digital sovereignty. With this claim, Schwarz Digits provides the IT infrastructure and solutions for the extensive ecosystem of the companies of Schwarz Group and develops it further for the future. Schwarz Digits creates optimal conditions for the development of trend-setting innovations for end customers, companies and public sector organizations.
Our Mission & Vision 🚀
Our Vision as SCRM is to digitalize the Schwarz Group. SCRM provide digital tools to all Schwarz businesses that enables them to understand and connect with the customer to boost their revenues.
Values ⭐️
Do you want to know more about our Culture?
We are Family: Yes, we are colleagues, but we like to have fun while working. As a real family, we suffer in hard times and celebrate together in good times, as equals and with respect. In fact, we like better the Spanish word Colegas, which includes a sense of friendship.
Passion by Design: Passion is at the very heart of everything we do. Over at HQ, they say this is a because of the sunny Barcelona and our Latin vibes. The reality… it's because we love what we do.
Innovation as a Service: We don’t deliver technology; we deliver creation & transformation. Challenging the status quo is what inspire us because we want to lead the next generation of grocery business.
Make it happen: Every day is an opportunity to make a difference. Do something good today, improve it tomorrow and don’t stop until it’s awesome.
Think Big: Don’t let what is already done draw the boundaries of what’s coming next, this is the only way to go beyond what it is expected.
Perks of being part of our team 😏
- An awesome team 😄
- Competitive salary 💰
- Social benefits plan 📊:
- a 225€ monthly allowance for ticket restaurant 🍽, transport🚊or kindergarten👶🏽
- Health & Accident insurance - Referral bonus 🤝
- Hybrid remote-office work 🏡
- 24 days of holidays per year
- Flexible schedule ⏰ and no dress code!😀
- Language lessons: German, English & Spanish 👩🏽🏫
- Possibility intensive timetable in July & August 🌞
- Continuous learning and development programs 🎓
- 300€ Wellbeing voucher (To do your favourite sport) 🏄🏽♂️
- Work in one of the top 10 IT hubs in BCN located in Plaza Catalunya 💻
- Filtered water, biscuits, fresh fruit, wide selection of teas and coffee (Nespresso, what else?)☕️ 🍎
Join the challenge!
SCRM provides equal employment opportunities to any job applicant or employee and confirms that it is committed to ensuring that there shall be no direct or indirect discrimination against, or harassment of, job applicants or employees on grounds of race, creed, colour, ethnic origin, nationality, gender, gender reassignment or transsexualism, religious or other similar beliefs, age, marital or family status, sexual orientation, or disability. SCRM recruits, hires, promotes, transfers, takes disciplinary action, and makes all personnel decisions, including those related to compensation and benefits, in a non-discriminatory manner and in accordance with applicable laws.
