IT Tech Support Manager in Madrid or Remote


35,000 - €50,000
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Job Description

TOQIO provides the tools to change how business banking can be delivered.

Our platform bridges the gap between businesses and their financial services to power their business processes with innovative products and services.

The role will involve being responsible for managing technical service-related operations in TOQIO.

  • Oversees the work on engineering, IT or maintenance staff to ensure all jobs are completed on time.
  • Responsible for designing and implementing improved process or operational policies. Management of physical inventory levels, monitoring and replenishment as needed.
  • Monitoring online security for users and networks and take appropriate steps to address security breaches if necessary.
  • Coordinating a technical support team
  • Communicating externally and internally with different stakeholders

Experience required:

  • 4+ years experience in similar position
  • Leadership management
  • Understanding of TOQIO technology and releases
  • Proficiency on written and verbal communication
  • You feel comfortable expressing yourself in English

Nice to have:

  • Experience with different frameworks and technologies
    • JAVA + SpringBoot
    • React
    • React Native
    • Python
    • AWS
    • Docker
    • MongoDB
  • Knowledge on German and French

Salary, benefits & Perks

  • 35.000€ to 50.000€ depending on the candidate’s knowledge and experience
  • 25 holidays days of your election
  • FULL Remote option
  • Offices in the very centre of Madrid
  • International team with colleagues in Spain, UK, Switzerland and Kenya.
  • Access to Health private insurance
  • Very friendly and diverse working environment


  • Fintech

  • London, UK

  • 11-50

  • 2019

Every Company Will Be a Fintech Company. We are enabling any business, not just banks, to create game changing, data driven, finance propositions that can be rapidly deployed to their customers where and when they need it, with a specific focus on SMEs.

Our modular approach lets clients use pre-built TOQIO products to easily create personalised applications to power their propositions. We have initially developed 3 products which can be configured to deploy innovative whitelabel Business Finance Applications and change the way business banking is deliverer to their customers;

Digital Banking, the simplest, quickest and most efficient way to deploy a full digital banking proposition to the market

Marketplace: Our customers are able to access a range of pre-integrated technologies and services to deliver a better overall financial experience;

Business Intelligence: Powerful APIs connected to accounting, banking and other financial applications giving us a wealth of SME customer insight, and allow us to automate the delivery of financial products.

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