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UX Researcher en Barcelona

Exoticca

Lugar de trabajo
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Full-Time
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Descripción de la oferta

Exoticca was founded in 2013 by a team of travel visionaries with deep knowledge in the creation and online distribution of multi-day tour packages. Our mission is to offer our clients the possibility to visit the most beautiful and stimulating places on our planet, through the best holiday packages, at unbelievable prices. Our customers can find out more about our trips and book them instantly in a matter of minutes through our website, avoiding the usual long exchanges of email, meetings, or calls required by more traditional travel agencies, which makes us the most convenient way of booking a multi-day tour package.

At Exoticca we are looking for people who want to offer their best to create unforgettable experiences for our customers. We are a young, dynamic, multicultural team of around +350 people, in rapid international growth, seeking for new partners to help us create the best and most forward-thinking travel company of our generation.

We are a highly ambitious and well-balanced start-up, backed by top national and international investors that have also participated in the growth of other success stories, such as Skype, Wallapop, Glovo, Wix, Idealista, among others.


What is our proposal?

We are seeking an experienced UX Researcher to join our team. This position requires a strong background in research methodologies and excellent English communication skills. The ideal candidate will have over 3 years of experience in Research and a proven track record of working in an agile environment.


Responsibilities

  • Initiate, plan and conduct research through various methods, including surveys, interviews (IDIs), scenarios, personas, journey maps, usability testing, co-creation sessions and analytics analysis… (60%)
  • Synthesize research findings into actionable insights and recommendations, aligning with stakeholders, to make sure our UX strategy meets both our customers’ needs and business goals. (30%)
  • Collaborate UXUI Designers and cross-functional teams to define research objectives and prioritize research initiatives. (10%)
  • Stay up-to-date with industry trends and best practices in UX research and UX metrics.
  • Good practical knowledge of Google Analytics, UX metrics and similar analytical tools.
  • Help democratise UX research across the organisation.

  • Requirements

  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills in English.
  • Ability to work collaboratively in a team environment.
  • Proven ability to work effectively in an agile development environment.
  • Knowledge of UI design principles is a plus.
  • Experience working in eCommerce / Marketplace environment is a plus.
  • Experience with A/B testing environment considered a plus.
  • Experience with API and API Rest is considered a plus.
  • Experience in US market is considered as a plus.
  • If you are passionate about improving user experiences and want to contribute to the exciting

    world of travel, we'd love to hear from you. Apply now to be a part of the Exoticca team!

    Benefits

    • Competitive compensation package in line with job responsibilities and experience.
    • Additionally, we propose the use of flexible compensation management for diet, transportation, private health insurance with Cobee.
    • Hybrid work model: you can work from home and the office at your convenience. Offices in the heart of Barcelona (right next to Plaça Catalunya).
    • Permanent contract from the start.
    • Travel packages at reduced prices!
    • Referral bonus, if you bring people as talented as you.
    • Unlimited coffee/tea, team lunches, English lesson, bi-anual company parties.
    • And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!

    Exoticca is an equal opportunity employer. Diversity and inclusiveness are our core. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law.

     

    Acerca de Exoticca

    • Travel

    • Barcelona, Spain

    • 50-200

    • 2013

    .

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