Technical Product Manager en Barcelona

Touché

Salario
40.000 - €60.000
Lugar de trabajo
En sede
Horas
Full-Time
Prácticas
false
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Descripción de la oferta

Touche is a fast-growing SaaS platform transforming how hospitality venues digitize their operations and engage with customers. As we enter a critical scaling phase, we're rethinking how clients adopt and implement our platform-focusing on simplicity, automation, and impact.

Head-quartered in Singapore with an office in Barcelona and Dubai. We are driven by a passion for building innovative, customer-inspired products and look forward to growing the team with like minded individuals. We are writing the future of how the businesses and users interact with each other.

We're looking for a Technical Product Manager with a fullstack mindset and a passion for UX/UI to help design the experience and tooling that will make our product plug-and-play.

What You'll Do
  • Own the end-to-end experience of onboarding and implementation for new customers-from infrastructure checks to in-product guidance.
  • Design and launch pre-implementation assessment tools to validate customer readiness (network, hardware, systems compatibility, etc.).
  • Define and execute a scalability roadmap, focusing on self-service integration, technical robustness, and operational transparency.
  • Collaborate closely with engineering, customer experience and design to deliver features that reduce friction and time-to-value.
  • Work hand-in-hand with UX/UI designers to define intuitive flows and scalable interaction patterns.
  • Occasionally contribute to user-facing product design, helping ensure alignment between backend systems and great user experience.
  • Maintain a tight feedback loop with customers and internal teams to continuously iterate and improve.
  • Define and track key product metrics such as onboarding time, implementation success rate, and reduction in support tickets.
  • Facilitate technical conversations to evaluate trade-offs and ensure feasibility during the product lifecycle.
What You Bring
  • 4+ years of experience in Product Management, preferably in SaaS or B2B platforms.
  • Solid understanding of web technologies, APIs, integrations, and cloud architecture.
  • Previous work with or strong appreciation for design systems and UI/UX consistency.
  • Ability to translate complex technical topics into clear, user-friendly workflows.
  • Strong communication and documentation skills (Figma, Miro, Notion, Postman, etc.).
  • Fluent in English; Spanish or Catalan is a plus.
Nice to Have
  • Prior hands-on experience in software development or UX/UI design.
  • Experience leading self-service onboarding initiatives.
  • Familiarity with hospitality industry tools such as POS (Point of Sale), PMS (Property Management Systems), or other operational software.
  • Understanding of hospitality business processes such as guest check-in, staff workflows, or venue configuration.
  • Proficiency with product analytics tools (e.g. Mixpanel, Amplitude, Segment).
What We Offer
  • The opportunity to shape a critical part of the product at a key growth moment.
  • Direct impact on product, tech, and customer experience.
  • A flexible, collaborative, and high-autonomy work environment.
  • Competitive compensation and the potential for growth.
 

Acerca de Touché

  • Fintech

  • Singapore, Singapore

  • 11-50

  • 2014

Headquartered in Singapore with offices in the cities of Barcelona, Tokyo, and Dubai.

Touché runs on a fully integrated mobile Android-based smart payment terminal, offering four modules for Full-Service and Quick-Service businesses: 1. Order@Table 2. Pay@Table 3. Benefit@Table 4. Order&Pay

The solution enables the F&B and Hospitality world to service their clients through a single certified device which links to their infrastructure and acquirer. For too long the credit card world has been biased towards the cardholder, Touché brings the value-added services to the physical merchants for them to have tangible benefits.

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