Goin is one of the hottest fintech startups in Europe, with the mission to redefine how digital natives achieve their objectives through automatic saving and investing.
We know finance sucks, we want to be the go-to solution for the creation and fulfillment of goals, being an intelligent user-oriented advisor that will guide digital natives through their finances and help them achieve their dreams.
We work in an agile environment, have a wonderful office in the center of the sunny Barcelona, free snacks, and a core set of values:
- Own the Unicorn 🦄: We want to be a game-changing company and all of us are responsible for it. Focus, ownership, ambition, commitment
- Magic: Any sufficiently advanced technology is indistinguishable from magic. Be a company with personality. Be fresh.
- In Darwin we trust: Never stop learning and evolving, always experiment. Be the best professionals in the market.
- U.P.PE.R Respect: User, professional, personal and risk Respect.
- User ergo goin: Satisfy and exceed user needs and desires. Make sure they achieve their goals.
Perfect role to start your tech career.
Role between Tech, Ops and Data. You will start doing semi-manual operations to understand all the system and as soon you feel more comfortable you will start being able to automate these processes or jump into the app team.
Cultural aptitudes that you must have:
- Have entrepreneurial spirit. You like to implement experiments analyzing results and taking actions on that in small iterations, trying to understand where we have a monetization opportunity.
- Are a team player. You understand the only way to have an exponential growth is to work together as a team.
- Always have quality in mind. You can easily detect whether an opportunity is the right for Goin’s users or just a short - term situation.
- Have a user-centric mindset. When you find an opportunity, you care about the user’s saving and try to provide the best experience possible.
- Never settle. You always strive to develop personally and professionally, open to learn new things and share the ones you expertise.
What will you do?
- Analyze and implement solutions for issues that are raised by users through customer support
- Validate IDs and other documents manually and identify opportunities to improve the algorithm
- Analyze in detail past cases of fraud
- Define patterns of fraud cases
- Implement fraud control practices
- Help to build and standardize monetization procedures
- Lead some logistics of our daily work with partners
- Dealing with anti money laundering policies and other legal requirements
- Be able to understand in detail all money flows that users can do through the app
- Being able to detect potential scamming ways
Preferred experience
Requirements
- Analytic mindset and decision making
- Interested in learning how to code / becoming a developer
- Knowledge and interest about fraudulent behaviors
- Ability to think outside the box
- Knowledge about scammer behaviours
- Attitude and proactive thinking
- Ability to anticipate and prevent, thinking always one step ahead
- Fluent Spanish and English speaking and writing
Nice to have
- Previous experience in the fintech sector
- Knowledge about SQL or strong willing to learn about it
- Experience in a similar role
Recruitment process
2 interviews:
- Cultural fit with the CEO
- Tech interview with the CTO
