At Caravelo, we are revolutionizing the travel industry with subscription-based solutions that help airlines and travel companies unlock new revenue streams while enhancing customer loyalty. Our SaaS platform enables seamless subscription management, dynamic pricing, and automation, helping airlines transition from traditional ticket sales to more sustainable, customer-centric models.
With a team of passionate innovators, engineers, and industry experts, we are building the future of travel technology. Headquartered in Barcelona, we operate globally, partnering with some of the world’s leading airlines to drive digital transformation and create frictionless, modern travel experiences.
As we continue to grow, we are looking for a Project Manager to ensure that our customers experience a smooth, efficient, and structured onboarding process. If you’re excited about helping clients implement cutting-edge solutions, optimizing onboarding workflows, and making an impact in a fast-growing SaaS company, we’d love to hear from you!
The mission
We are looking for a Project Manager with a strong focus on client onboarding to ensure a seamless, efficient, and structured implementation of Caravelo’s solutions. This role is key to delivering a smooth customer experience, ensuring that new clients adopt our SaaS platform successfully, from initial setup to full operational deployment.
You will work closely with Sales, Product, Engineering, and Customer Success teams to streamline onboarding processes, address challenges proactively, and ensure clients gain maximum value from our platform.
Your ability to coordinate cross-functional teams, standardize onboarding best practices, and optimize workflows will directly impact customer satisfaction, retention, and long-term product adoption. If you are passionate about delivering structured and impactful onboarding experiences, this role is for you!
Duties and responsibilities
Plan, execute, and manage multiple projects simultaneously, ensuring alignment with company objectives.
Define project scope, goals, timelines, and deliverables in collaboration with stakeholders.
Responsible for leading a consultancy, defining workflows, gathering all the necessary elements for future development, and ultimately writing a Functional Design Document that will serve as the foundation for the upcoming project.
Monitor progress, track KPIs, and proactively identify and mitigate risks.
Facilitate communication between teams, ensuring smooth coordination and alignment.
Optimize resources, budgets, and workflows for maximum efficiency.
Provide clear reporting on project status, key milestones, and potential roadblocks.
Required skills and experience
3+ years of experience in Project Management
The candidate must have technical knowledge (at a level of understanding, not development) in areas such as frontend, backend, integrations, SQL, APIs, etc.
Excellent communication, leadership, and problem-solving skills.
Ability to manage multiple stakeholders and align cross-functional teams.
Experience with project management tools (e.g., Jira, Asana, Trello, Monday.com).
Analytical mindset with a data-driven approach to decision-making.
Ability to thrive in a fast-paced, dynamic environment.
Bonus: PMP, PRINCE2, or Agile certification.
What we offer
A fast-paced and collaborative work environment.
Opportunities for professional growth and development.
Competitive salary and benefits.
Flexible work arrangements (remote/hybrid).
A culture that values innovation, transparency, and impact.
About us
At Caravelo we are always looking for people with the right mix of passion, authenticity, and attitude to join our team. We are also proud to be an inclusive, equal opportunity employer.
