We are looking for a Project Manager to join our App Personalization Team based in the very center of Barcelona. Your main responsibilities will be to coordinate our personalization initiatives and use cases across over 35 product teams. The team is in charge of analyzing, defining, prioritizing and delivering seamless personalization features for our loyalty app in over 31 European countries.
In the Portfolio team, we are responsible for the strategy, product portfolio and new concepts to drive our personalization within the Lidl Plus App.
Ready to be part of the challenge? 🚀
In this Role, you’ll get to📜
- Working in collaboration with all Product Managers & Product Owner of all Squads, the Project Manager will be the Go-To person for all Personalization efforts.
- Understanding the company’s & countries needs and collect new use cases
- Build up specific requirements for new and ongoing products.
- Together with the management team, prioritize all personalization efforts to keep improving and adding functionalities to all the squad products and their needs.
- Build up products and features documentation for both internal & external use.
- Collaborate and manage the personalization roadmap aligned with our business goals.
Required Skills 🧐
- High level of organization and excellent management skills.
- Communicative skills.
- Detail-oriented and analytic skills.
- Reporting to the Management Team and work closely with other PM’s and cross-functional teams.
- Ability to work in a team without losing the desire to undertake.
- Strong business skills and comprehensive product vision.
- Experience in maintaining excellent relationship with stakeholders and other team members.
- Empathy/passion for dealing with internal and external customers.
- Professional ethics, enthusiasm, and ability to adapt at a fast pace.
- Multitasking capability, so you can adjust priorities on the fly.
- Ability to prioritize tasks and remain calm in possible moments of pressure.
- Go beyond customer service: anticipate possible problems, understand how to manage the needs of a technical team in relation to the needs of our customers.
- High level of Spanish and English is a must, German is highly appreciated.
About us
Who we are 🤓
SCRM was created in 2015 with a vision of the future that foresaw “business and technology forever remaining intertwined”, and a steadfast mission to guide traditional businesses towards digital evolution through their clients, data, commercial strategies and omnichannel communication. Specialising in digital strategy, automation and real-time offer and content customisation, SCRM owes its success and efficiency to the use of cloud computing and the development of data platforms which rely on artificial intelligence for automatic decision-making in largescale consumer and retail markets.
SCRM Lidl International Hub - Three years later, Lidl has absorbed the company and turned it into their international hub of digitalisation and customer intelligence. Amongst our missions as Lidl’s International Hub, we would highlight the following: The conceptualisation and development of Lidl Plus, a Lidl international relational programme, and its benefit plan, which will offer discounts, exclusive services, agreements with third-party entities and financial services as its fundamental features; The creation of a cloud-based international platform for big data; The development of an international marketing automation platform; The conceptualisation, development and management of business intelligence platforms; The creation of an omnichannel payment platform; The development of advanced analytics and machine learning platforms favouring customer recommendation, foresight and analysis systems; The creation and implementation of an omnichannel, single sign-on strategy to generate business opportunities amongst the group’s diverse range of commercial platforms and services.
SCRM is currently part of Schwarz Digits - Schwarz Digits is the IT and digital division of Schwarz Group. It offers compelling digital products and services that meet Germany's high data protection standards. Schwarz Digits thus guarantees the greatest possible digital sovereignty. With this claim, Schwarz Digits provides the IT infrastructure and solutions for the extensive ecosystem of the companies of Schwarz Group and develops it further for the future. Schwarz Digits creates optimal conditions for the development of trend-setting innovations for end customers, companies and public sector organizations.
Our Mission & Vision 🚀
Our Vision as SCRM is to digitalize the Schwarz Group. SCRM provide digital tools to all Schwarz businesses that enables them to understand and connect with the customer to boost their revenues.
Values ⭐️
Do you want to know more about our Culture?
We are Family: Yes, we are colleagues, but we like to have fun while working. As a real family, we suffer in hard times and celebrate together in good times, as equals and with respect. In fact, we like better the Spanish word Colegas, which includes a sense of friendship.
Passion by Design: Passion is at the very heart of everything we do. Over at HQ, they say this is a because of the sunny Barcelona and our Latin vibes. The reality… it's because we love what we do.
Innovation as a Service: We don’t deliver technology; we deliver creation & transformation. Challenging the status quo is what inspire us because we want to lead the next generation of grocery business.
Make it happen: Every day is an opportunity to make a difference. Do something good today, improve it tomorrow and don’t stop until it’s awesome.
Think Big: Don’t let what is already done draw the boundaries of what’s coming next, this is the only way to go beyond what it is expected.
Perks of being part of our team
😏
- An awesome team
😄 - Competitive salary 💰
- Social benefits plan
📊:
a 225€ monthly allowance for ticket restaurant
🍽, transport🚊or kindergarten👶🏽 - Health & Accident insurance
- Referral bonus 🤝
- Hybrid remote-office work
🏡 - 24 days of holidays per year
- Flexible schedule ⏰ and no dress code!😀
- Language lessons: German, English & Spanish
👩🏽🏫 - Possibility intensive timetable in July & August 🌞
- Continuous learning and development programs 🎓
- 300€ Wellbeing voucher (To do your favourite sport)
🏄🏽♂️ - Work in one of the top 10 IT hubs in BCN located in Plaza Catalunya 💻
- Filtered water, biscuits, fresh fruit, wide selection of teas and coffee (Nespresso, what else?)☕️
🍎
SCRM provides equal employment opportunities to any job applicant or employee and confirms that it is committed to ensuring that there shall be no direct or indirect discrimination against, or harassment of, job applicants or employees on grounds of race, creed, colour, ethnic origin, nationality, gender, gender reassignment or transsexualism, religious or other similar beliefs, age, marital or family status, sexual orientation, or disability. SCRM recruits, hires, promotes, transfers, takes disciplinary action, and makes all personnel decisions, including those related to compensation and benefits, in a non-discriminatory manner and in accordance with applicable laws.
