Kiwi.com is a leading global travel-tech company headquartered in the Czech Republic. Our innovative algorithm enables users to find better route options and prices other search engines can’t see, daily performing billions of price checks across 95% of global flight content. Are you bold, bright and curious? Join a global business that’s still got a start-up heart.
About our Platform Team
Our Platform team is at the heart of Kiwi.com’s technological infrastructure, providing unified solutions that empower our product teams to focus on what matters most: solving problems for travelers. We’re building the foundation that allows Kiwi.com to scale efficiently and securely globally. By joining our team, you’ll have the opportunity to shape the future of travel technology, working on challenges that impact our entire organization and ultimately enhance the experience of millions of travelers worldwide.
What you will do
- Develop and implement system architecture: You will design the overall structure of our system, select appropriate technologies, outline communication and data flow and establish guidelines for developing individual components. Additionally, you will create and implement strategies for scalability, data management, security, and disaster recovery.
- Design architecture that supports AI innovation: Architect and implement solutions to achieve 90% AI-assisted case resolution, oversee the integration of AI and Large Language Models (LLMs) to transform our customer experience, and design seamless integrations between our internal systems and AI capabilities.
- Align system, data, and infrastructure architecture: By coordinating the data and infrastructure teams ensure that the systems are designed to complement each other, focusing on seamless data flow, efficient processing, and infrastructure support for system requirements.
- Embrace and integrate technologies: Stay attuned to new technologies and assess their potential value for the organization. Evaluate how they might enhance existing systems and guide the integration process with thoughtful planning and collaboration if they align with our goals.
- Collaborate and communicate: You’ll cooperate closely with different teams – such as Developers, operations, Data Scientists, or business stakeholders and translate business requirements into technical specifications and vice versa.
- Solve problems and troubleshoot: Identify core issues and create lasting solutions: You’ll help prevent future disruptions and promote a more resilient and supportive technical environment.
What you will need
- Your previous experience in implementing AI/LLM solutions in customer-facing (B2C) environments, as well as experience in software development and software operations. Prior experience in the travel industry is a significant advantage.
- Your hands-on experience with advanced LLM features such as Function Calling and API integrations, Vector Embeddings and semantic search, Prompt Engineering and prompt optimization or RAG (Retrieval-Augmented Generation).
- Demonstrated experience in cloud-native environments and proficiency in diverse architectural paradigms and system design.
- A proven track record of designing scalable, resilient systems and addressing the challenges of large-scale development and maintenance.
- Your demonstrated ability to translate business needs into technical solutions and decisions and strong analytical skills focused on data-driven insights and meaningful Key Performance Indicators.
- Your fluent English and excellent communication skills, including the ability to simplify and articulate complex ideas effectively in written form.
- Your previous experience in managing stakeholders across all departments and levels, together with coaching and mentoring different teams and peers.
We offer you
- We offer a hybrid and flexible work environment. A lovely, modern office in the center of Barcelona (Passeig de Gracia) with great views and amenities.
- We also enjoy benefits, such as flexible working hours, 30 paid vacation days, sick days, private medical insurance, Employee Assistance Program, GymForLess membership, the annual subscription for El Bicing.
- Annual financial bonus based on company and individual performance.
- Flight vouchers to celebrate your kiwi anniversaries.
- Relocation package (including visa transfer support).
- Dogs are welcome in our offices.
Interested? Join us and help us make travel more accessible to all.
Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
