Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!
The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.
We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.
Entrust is seeking a Senior/Systems Engineer to solve complex business and technology problems for our Server, Storage, Back Up and Directory Services environments. This individual will be a key partner with internal stakeholders, including development, Customer Support and Professional Services teams to provide Infrastructure solutions that support Entrusts rapidly growing and evolving business. This individual will be responsible for gathering and turning requirements into working solutions by building and supporting stable platforms and services.
Responsibilities:
Lead & develop day-to-day support & operation activities for Infrastructure services within backup, server, directory services, internal F5 and storage platforms
Platform ownership of Veeam backup environments
Experience with server hardware on Intel x86_64 platforms
Perform standard server Operating System administration duties and threat & vulnerability remediations on RedHat Linux 7 & 8, CentOS 7 & 8, Windows 2016, 2019.
Lead & develop day-to-day support & operation activities for VMware Operations Manager, vCenter, Site Recovery Manager & NSX.
Lifecycle management of Cisco UCS server hardware (vSphere ESXi 6.x) & Dell NVMe servers
Provide management of non-networking portions of Big-IP F5 Load Balancers
Manage and support DHCP servers and scopes & internal DNS
Responsible for Domain Registration management with various registrars including AWS Route53, MarkMonitor and others
Responsible for iLO remote server management
Collaborate with Infrastructure DevOps subject matter expert to implement and manage an Infrastructure As A Service (IaaS) platform leveraging VMWare, Terraform, GitBucket, etc
Execute on strategic projects as assigned from end-to-end
Break-Fix incident resolution, root cause analysis and problem management.
Participate in the service on-call rotation providing 24/7 incident response in accordance with published Service Level Agreements
Respond to and fulfill customer Service Request tickets
Create and update operational and procedural documentation
Apply knowledge of various programming/scripting languages, support best practices and configuration management to support and maintain platforms/services.
Establish standards and repeatable processes for managing change across environments, and bringing in new and innovative technologies, where applicable
Basic Qualifications:
The ideal candidate must have a broad technical understanding of infrastructure technologies and cloud technologies, in general, including enterprise security, backup/DR strategies, networking, VMware virtualization, data center, integration architecture, orchestration technologies, containerization technologies and a strong understanding of application development lifecycle management.
3+ years of experience in IT infrastructure support & operations
Strong experience with Veeam backup, NetBackup (deprecating) and VMware Site Recovery Manager (SRM) Disaster Recovery SW
Deep experience in System Administration including extensive knowledge in server operating systems: RHEL & Microsoft Server 2016/2019
Strong experience with Internal F5 Loadbalancing and iRule creation/traffic routing
Strong VMware Cloud Foundation experience including Software Defined Datacenter (SDDC) Manager, vSphere, vSAN, NSX,
Platform management and administration of Horizon 7 VDI environment
Strong understanding of HyperV virtualization and container solutions
Good understanding of IT systems development process, including architecture, design, engineering and operations
Solid experience with scripting language PowerShell,
Bachelor’s Degree in Computer Science, Information Systems, or equivalent technical degree and/or work experience
Preferred Qualifications:
Experience with Netapp Storage
Experience with Cloud Infrastructure (AWS)
Experience with VictorOps alerting platform
Vaccination for Covid-19 is currently a condition of employment for field service roles in the U.S. and designated workers in Canada, subject to accommodation for qualifying reasons (i.e., medical, religious, etc.) under applicable law.
