Welcome to the good side of tech đź‘‹
You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?
Docplanner at scale
We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.
How does Docplanner Tech fit here?
At Docplanner Tech we are a diverse group of over 300 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.
We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us.
And why should you join us?
Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.
We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote-friendly.
Job Description
We are looking for an experienced and passionate Senior Product Manager to join our Patient Flywheel team. This team is dedicated to helping offline patients discover the value of Docplanner and seamlessly join our ecosystem.
In this role, you’ll collaborate closely with stakeholders across various parts of the company, the Patient Engagement teams, the Communications team and our market-leading Practice Management Systems (PMS) teams such as Feegow, ClinicCloud, Gipo, and MyDr in various countries, to ensure alignment and drive impactful solutions.
If you're excited about shaping patient experiences and making a real impact, we’d love to hear from you!
You will be responsible for:
Define and set key results for your team to bring office patients to join our product flywheel.
Optimize the offline patient flows with the most relevant value propositions (for booking and medical records notifications).
Collaborate closely with engineering, design, research, and analysts to identify and solve critical customer problems.
Monitor and analyze users’ behavior regarding launched features and measure against KPIs.
Create and maintain a backlog of initiatives, executing these through experimentation, data analysis, and validation of hypotheses and business cases.
Develop product requirements using Agile or Shape Up methodologies, including user stories, wireframes, or prototypes, ensuring they are backed by user/customer insights.
Coordinate with various teams (e.g., Legal, PMS software, C-Levels, and Country Managers) and support operations whenever new features or products are introduced.
Work with other Product Managers from different areas to balance business goals and customer needs, ensuring that relevant issues are debated, decided on, and initiatives are delivered.
Oversee the functionality of developed features before they reach the production environment.
Qualifications
What will help you thrive?
Product Management Expertise: 4+ years of experience in product management, ideally within the marketplace, B2B2C, or large-scale B2C environments, with a proven track record of delivering impactful products.
Strategic Execution: Demonstrated ability to translate strategic objectives into actionable plans and consistently deliver measurable results.
Proactive and Independent: Comfortable taking initiative and working independently. You’ll encounter ambiguity, so we value your ability to navigate uncertainties and carve out effective solutions.
Strong Analytical Skills: Proficient in interpreting data and user feedback to make informed, impactful product decisions.
Organizational Savvy: Excellent organizational skills with a solid understanding of Agile or Shape-Up development processes.
User-Centric Approach: Strong focus on user needs, with the ability to identify and prioritize goals that drive product engagement and success.
Clarity and Vision: Ability to clearly define next steps and effectively communicate your vision across teams and stakeholders.
Growth Mindset: While nobody checks every box, we highly value a willingness to learn and grow.
A big Bonus are these:
Healthcare Knowledge: Deep understanding of the healthcare industry, eHealth trends, and the patient journey.
Technical background (previous experience or education in information technology).
Additional Information
What will you get in return?
A salary adequate to your experience and skills.
Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings.
Share options plan after 6 months of working with us.
True flexibility and work-life balance
Remote or hybrid work model with our hub in Barcelona.
Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly).
Summer intensive schedule during July and August (work 7 hours, finish earlier);
23 paid holidays, with exchangeable local bank holidays.
Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).
Health comes first
Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental).
Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy.
Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
Keep growing with us
We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.
“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO
