We're Happy Scribe, a 100% bootstrapped and profitable startup, based in Barcelona.
We are on a mission to break language barriers globally and bring audiovisual content to all.
We are building the #1 Audiovisual Platform by combining state-of-the-art AI with trusted language experts to produce high-quality transcriptions, subtitles, and closed captions at speed.
We're 35 people at the moment, and we're building the team thoughtfully and with a lot of care. How would you like to join us on this journey?
About the role…
At Happy Scribe we are currently building a deeper core product functionality tailored to our key customer archetypes and are looking for someone to show the best of our product to the market.
Working as part of a dedicated, cross-functional team, including product, engineering, and marketing, as our Growth Product Designer, you will think holistically across the entire customer journey, from our first digital touchpoint to the aha! moments of the product, designing strategies for customer segmentation and monetisation to enhance user engagement and growth.
What you will do…
Build a deep understanding of our customers across different types of businesses; synthesising data, conducting research and experiments to outline different awareness gaps and frictions they face with Happy Scribe.
Design experiments that take up to a couple of weeks to launch to a testing environment.
Gather quantitative and qualitative insights and choose testing approaches.
Play fast and loose, hip-shoot experiments with hypothesis-based thinking.
Design seamless user experiences across the customer journey.
Fall in love with the growth mindset, try many quick ideas, learn rapidly, and be okay without knowing what the clear solution is.
Impact key metrics, including the percentage of high-potential signups visiting the website, the conversion rate from visitors to customers, the increase in PQLs, and Net Dollar Retention.
Drive improvements and optimisations thanks to a blend of design, data insights, and marketing to support Happy Scribe’s acquisition, activation, engagement, and monetisation motions.
Build with a cohesive brand from the first contact to the last.
What you will bring…
4+ years experience as a product designer.
Experience in crafting designs that enhance growth (such as refining onboarding processes, adoption rates, or user engagement flows).
Ability to create marketing content that serves as the initial touchpoint in the customer journey, including:
A ship-to-learn mentality
Enthusiasm for game mechanics, psychological theories, and behaviour design.
Qualitative user research skills
Growth Hacking Mindset: geared towards finding creative, cost-effective solutions to rapidly increase the user base and engagement.
🕊️ Happy Scribe is an equal opportunity employer. We welcome applications from all people and all walks of life.
We believe a diverse team will be key to our success and we strongly encourage applications from under-represented groups in tech and marginalised groups in general: women, people of colour, LGBTQIA+, parents, career changers, refugees, people with disabilities… we want to hear from you!
Company Culture
✨ Have an impact on millions of people — Change how users and language professionals make transcriptions, translations and subtitles.
👫 Work with a small team of bright people — When we talk with most people, they have a hard time understanding how we got so far with so few people. Looking at this, we're close in ARR to a typical Series B company, but our ARR per employee is 10x the industry average.
🤝 A company culture built on trust, autonomy, and independence
🛫 Infinite runway, no investment pressure. We are 100% bootstrapped and profitable. Every penny spent comes from happy customers who are paying for a product they value. Many tech companies are laying off staff because they grew too fast and need funding to survive. We prioritised profitability and sustainable growth, and are not impacted by funding shortage.
🍽️ In-Person culture — We believe nothing beats the magic of great people working together in person, in and outside of working hours. We work together, and spend time together: expect laughter-filled conversations over shared meals. The rule of thumb is 80/20 (80% in the office and 20% where you want); you have flexibility to work from abroad or at home when needed.
✊ We make it work — Have kids? Live far away? Do you have a non-normative life setup? The thing we care the most about is the team. Once we know we want to work with you, we make it work and we can flex the 80/20 rule.
⏱️Flexible working hours — Work on the schedule that makes you the most happy and productive. Here's more info.
🏰 Beautiful office in Gràcia — One of the best areas in Barcelona. Our offices are much more than just a place to work. We like to see them alive 24/7, filled with friends and creative activities. Want to organise a community event, a breakfast with other designers, developers, etc.? The place is yours. Take a sneak peek here.
✈️ Team Retreats — So far we've been to Paris, Mallorca, the Pyrenees, Aran Islands, Dublin, and Sweden, where we had a small island to ourselves!
🌏 International, English-only speaking environment — We're building an international team and want to create an inclusive environment where anyone can join any conversation at any time, even if it’s just kitchen talk. That's why you'll find Italian, French or Catalan people talking in English to each other.
Interview Process
We see this as a two way process and value the time you invest in considering working with us. We are committed to replying to everyone who applies, giving feedback to everyone we interview, being respectful of your time and giving you all the information you need to be able to make a decision.
Step 1 - Screening 20-30 minute video call with Dorottya to dive deeper into your skillset.
Step 2 - Portfolio Review 60 minute video call with our Lead Product Designer Milan and our Head of Growth, Ignasi.
Step 3 - Whiteboarding Exercise with Andrew, Milan and Marc, our Co-Founder and CTO. You can use your favourite tool for this one.
Step 4 - Values fit interview. 45 minutes with our CEO Andre and someone else from the team, to get to know you better as a person, understand your values, how you collaborate, think, make decisions, and what makes you tick.
Step 5 - Meet the team. 90 minutes (split in smaller sessions in the same day). This is not really an interview, it’s an opportunity to meet some of the amazing people you’d be working with to help you know if you want to join our team.
Note - you might speak to different people than the ones noted here, but the steps remain the same. In some cases, we might ask for an additional conversation to go deeper into certain topics if we think it can add value.
What we offer…
💰 Competitive salary — our salaries are in the top percentiles of the Barcelona startup scene.
📈 Equity — By joining the company when the team is so small, you’re helping us set the foundations of our future success. We're asking you to come on an adventure, so if we find a treasure, we want you to get a piece.
🌏 €1,000 per year travel bonus — We live in a distributed world where most people have friends and family spread around the globe. We don’t want finances or distances to get in the way of spending time with the people you care about. This perk will help you stay closer to them.
🧠 Mental health support — We have partnered with Oliva to offer you the best mental health support, from day 1. You can access 1-1 online therapy as often as you need to and it’s 100% confidential.
🏖️ 30 days per year vacation time — To relax and recharge your batteries whenever you need to.
🚚 Visa sponsorship and Relocation help — We want to work with the best people, regardless of where they're from. We'll help with your relocation costs and getting set up in Barcelona and will sponsor your visa if needed.
💻 The hardware that you need to be most productive.
📚 1 book/mo + e-learning platforms, conferences or courses of your choice — We truly want you to learn.
🍏 Private Health Insurance - We have partnered withAlan to best take care of our team both in Barcelona and while they’re on the road, covering half of the full price of the medical coverage.
