At Preply, we are unlocking human potential through learning.
We believe learning with a great tutor is life-changing. That’s why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries.
Meet the team!
Our new cross-functional product squad is dedicated to enhancing the experience for both learners and tutors. We support our tutors in delivering exceptional tutoring, which boosts student retention and overall learning value. At the same time, we empower learners to continue their education beyond scheduled lessons, integrating lesson content into self-learning and keeping tutors informed about student progress.
Your primary responsibility will involve assisting product managers in their decision-making process on how to integrate AI into the company to improve the learning and tutoring experiences offered by Preply.
What you’ll be doing:
- Innovate with AI: Stay at the forefront of AI trends and help shape the future of AI-assisted tutoring and learning. Collaborate with a diverse team to develop creative solutions.
- Data Analysis & Insights: Analyze customer behavior and product usage, focusing on the use of AI. Communicate insights effectively to both technical and non-technical audiences.
- Creative Solutions: Work with user research and product design to identify innovative use cases for AI-generated data, enhancing the learning experience for everyone.
- Strategic Planning: Organize and prioritize tasks with stakeholders for both tactical and strategic projects. Participate in defining objectives and key results (OKRs) alongside your product manager.
- Experiment & Measure: Quantify the impact of new product features and initiatives to identify the most significant growth opportunities and help prioritize our roadmap.
- Visualization & Metrics: Create user-friendly dashboards and visualizations to highlight trends and user behavior. Design tracking events, define engagement metrics and key performance indicators.
- LLMs and Gen-AI: Evaluate the quality of technical solutions in the area of large language models and generative AI.
- Mentorship: Share your expertise and support the growth of data scientists within your team.
What you need to succeed:
- A genuine interest in how AI can transform education.
- Experience in data analytics working with product teams, experimenting and uncovering opportunities for product optimization.
- Ability to apply statistical techniques to derive meaningful insights and make data-driven decisions.
- Familiarity with concepts such as conversion, LTV, cohort analysis, retention, etc.
- Proficiency in SQL and experience with programming languages such as Python or R.
- Curious and creative mindset, with a proactive approach to problem-solving, engaging in the formation and evaluation of new hypotheses.
- Interest in the bigger picture, feeling excited to impact the product roadmap and strategy.
- Ability to craft compelling stories with data and communicate complex insights in a clear and engaging way, driving change among diverse stakeholders.
Nice to have:
- Experience with product analytics tools (e.g. MixPanel, Amplitude, Heap)
- Background in Marketplaces or digital businesses (B2B, B2C, B2B2C).
- Understanding of machine learning techniques, including LLMs and generative AI.
- Experience with recommender systems.
- Master's degree or PhD in a quantitative field.
- Previous experience in mentoring or coaching others.
Our Principles
- Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
- We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
- Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
- Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
- Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
- Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
- Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
- Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
- Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
- One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.
Diversity, Equity, and Inclusion
Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.
Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. Together, we are The World Class