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NLP Expert in Madrid

Sabio

Workplace
Onsite
Hours
Full-Time
Internship
No
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Job Description

Are you a skilled NLP Expert with an appetite to hang out with the most brilliant developers and engineers?
Does an innovative, vibrant environment and being amidst the best CX professionals appeal to you?
Moreover, would you like to boost your value in the CX and software development arenas?
Then, come on over and join us: We’re looking for you!
 
What we need 
 
Sabio is looking for an Experienced NLP Expert to join our Professional Services team in Madrid and help us design and implement the most sophisticated integrations between complex CX environments for the most important companies across Europe.

You will be involved in the development and modification of multi-channel conversational applications, where the user interface will be voice and text.

The Job

Work with the team to:
  • Know the environments in which we work: repositories, scripts, internal organisation and that of our clients.
  • Interpret and use the technology and tools we work with to detect possible errors in it and propose improvements.
  • Know how the application code is integrated with NLP technologies and know the available resources and limitations, as well as the teams in charge of its development and maintenance.
  • Manage with autonomy the different processes derived from UX improvement, proposing reports with conclusions and improvements if applicable.
  • Actively participate in the projects providing an integrative vision between the development and linguistic teams, supporting both in the methodology related to NLP tools and processes.

In short, having the answer to what needs to be done and how it should be done in the most efficient way using the tools and resources available.

You

  • Knowledge and experience of the NLP tools we work with (Nuance, Microsoft, Google).
  • Knowledge and experience in programming and scripting (Phyton, bash, ...).
  • Experience in dealing with the client, in requirements gathering, design, validations, ...
  • Experience in UX improvement at the level of design, development, analysis and continuous improvement NLP associated with bots.

Our offer to you

Benefits 
Our Workplace! Going to work will feel like coming home. We make work fun.  
 
And if you have an appetite to learn new things, like we do, we offer our innovative career plan, through a continuous training program to keep you at pace with the most advanced products and technology.

In addition, Sabio Group offers social benefits such as Meal Vouchers, Medical Insurance, Pension Plan and Life Insurance.
 
And Salary?... yes, that too!
 

About us 
 
Sabio is the leading independent European Customer Experience company, with the most innovative end-to-end approach to the digital transformation of customer service interactions, processes and operations.
 
We work with our clients to deliver exceptional customer experience through innovative technology solutions and a team of customer service process specialists in a fast, cost-effective, efficient and creative way from a triple customer, employee and business perspective.
 
We have more than 500 clients worldwide, 13 offices, a team of more than 1,000 professionals - 300 of them in Spain - helping important organizations in their innovation and digital transformation processes to improve the Customer Experience.
 
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. 
All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised. 
 

About Sabio

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