Openbravo, a subsidiary of Orisha is a dynamic and modern enterprise software company. We help retail and restaurant chains to be more competitive through the adoption of a flexible mobile and cloud-based unified commerce platform. If you want to take part in a company known for its inclusive and supportive workplace culture and where you can grow professionally along with our product, then please read on, as we can’t wait to tell you more about the position!
Position Overview
We are seeking for a highly experienced Cloud Operations profile for the position of Infrastructure & Cloud Operations Principal Engineer. The selected candidate will be responsible for coordinating and overseeing all daily Cloud operations, including the provisioning and continuous monitoring of customer environments and handling all internal and customer requests. The Principal Engineer will report directly to the Infrastructure & Cloud Director.
This position can be based in any place of Spain.
Position Responsibilities
The function of the Infrastructure & Cloud Operations Principal Engineer has the following key areas of responsibility.
→ Coordinate, prioritize, and manage all Infrastructure & Cloud day-to-day operations.
→ Act as an escalation point in diagnosing and troubleshooting potential problems in all customer environments.
→ Ensure all customer environments are continuously monitored for health and performance, and contractual SLAs are met.
→ Act as a point of contact for internal and external stakeholders.
→ Lead the implementation of best practices in cloud technologies in the team and the company and enforce their application.
→ Contribute and participate in the definition and implementation of innovation initiatives within the team.
→ Ensure all requests from Cloud and On-premises customers are handled within the ticketing system.
→ Manage and participate in the guards’ rotation system (24x7x365) as 3rd level support to provide technical support with infrastructure issues in the Openbravo Cloud.
→ Perform other duties as assigned
Position Requirements
→ Has more than 4 years of experience of Cloud systems (preferably IaaS) and working with Ubuntu (or another similar distro)
→ Has 2 years of experience in a lead position
→ Has experience working with Apache2, Database systems (preferably PostgreSQL), Tomcat, Java, Ansible and Git (or other SCM)
→ Has experience in Network configuration, Hardware Capacity Planning, Systems Monitoring, Maintenance & Security and Disaster recovery
→ Is analytical, great ability to prioritize and solve problems
→ Is meticulous and organized, able to carry out tasks to completion and a good communicator
What we offer
→ Above competitive salary & benefits package.
→ Possibility to work in a hybrid work model up to 3 days of home office
→ Flexibility in schedule.
→ Free training (English/French/Spanish lessons + adapted training based on your professional needs and interests).
→ Continuous performance feedback with an annual review so you can keep growing professionally.
→ Fresh fruit, drinks, and loads of snacks every day.
→ Referral bonus.
→ Fantastic colleagues from all over the world.
→ A career in a fast-paced, entrepreneurial business environment.
→ An opportunity to accelerate your professional development.
We are committed to fostering a diverse and inclusive work environment, where individuals of all genders are equally empowered to thrive, grow, and contribute to our collective success. Orisha Openbravo is devoted to offer full equality of opportunities between women and men within the company.
Openbravo is a global cloud-based omnichannel platform vendor for retail.
A highly and truly modular platform that provides built-in open source extensibility for helping retailers achieve greater agility so that they can accelerate progress of their omnichannel and digital transformation strategies, which are urgently needed to adapt to fast-evolving market situations and changing customer expectations more quickly and efficiently.
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