If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel your ambitions and make a difference in people’s lives. At Glovo, we believe in paving the way forward together!
Not your usual app. We are the fastest-growing multi-category delivery player in Europe, Africa, and Western Asia, where we operate in +3000 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales and over 20M customers get their goods delivered in minutes.
Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
🤝 Our culture and strong values.
💪Our career development philosophy.
🤝Our commitment to being a force for good.
We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.
YOUR MISSION:
Hi there,
I am Dani Alonso, a newbie in the product development world. I joined Glovo 4.8 years ago to lead the groceries vertical and I recently started to lead product development as well. One of my first realizations is that we need to raise the role of User Experience in the organization.
The mission is simple: “Meet business goals by creating a unique user experience”. At Glovo we believe that we can achieve our targets with a superior user experience and despite all the pressures to be a copy-cat, we remain advocates of building something “unique” in all our apps (customer, courier and partners).
The reality is that whoever takes this role will go through a rewarding but ”painful” journey. “Pain” in the form of educating the organization on the role of UX, being challenged to go faster to catch up with competitors, being challenged to lower quality on behalf of pragmatism,... The Reward is on impacting millions of users who interact on a daily basis and being able to create distinction by solving problems in another way. I’ll support you on this journey, but this will not alleviate how intense it will be.
As Ernest Shackleton said “Men Wanted for hazardous journey, small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful, honor and recognition in case of success”. The quote explains perfectly our context. The only change is that where he said “Men”, I say “Anyone”.
WHAT YOU WILL BRING TO THE RIDE:
When it comes to profile, I am looking for a HANDS-ON UX Leader who is responsible for the entire UX organisation at Glovo. This includes the design and research team across our 3 users: Partners, Users, and Couriers. Being more specific, these are the skills I look for:
The role is 100% based in Barcelona, with at least 3 days in the office every week.
Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
Here in Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?