Data Analyst - Billing in Barcelona

At Mad Collective we are proud of our diversity (over 32 nationalities) and believe it is one of the most important contributors to our success. We’re 180+ people energized about our future and enjoying everything a high-growth company has to offer.

We offer a hybrid-remote work schedule which enables you to find the right combination of work from home and in-office collaborative time with your team.

Join the collective and go mad with us!

We are looking for a Data Analyst to join our Billing - Analytics department.

This position will play an important role by helping Billing Team on their projects, daily tracking and analysis, to explore and understand performance optimization and issue tracking.

Thanks to the analytical and business oriented approach to data, the Data Analyst will boost billing optimization and help to unlock new revenue opportunities.

Responsibilities

• Help to define and monitor Billing KPIs on a daily basis such as conversion rates, rebill success, declines and chargebacks.
• Understand business needs and produce insightful, actionable insights.
• Conceptualize, develop, and maintain dashboards and visualizations that inform both tactical and strategic decision making.
• Collaborate with cross-functional teams (Product, Data Engineers, Data Scientists) to plan, facilitate, and develop Billing Analytics projects.
• Enable self-service data exploration, making data standardized and easily accessible.
• Collaborate with stakeholders to collect feedback, educate on new data solutions and promote data culture within the company

The ideal candidate will have at least 2-3 years of relevant industry experience, including 1-2 year with billing/finance knowledge, possess good communication skills, is proactive, independent and result oriented. We are looking for someone who is passionate about challenging billing and payments data problems, enjoys finding interesting insights and suggesting improvements, and applying conclusions to drive clear and practical business improvements.

Must have:

• Experience in a similar role and/or a degree in a quantitative discipline such as Engineering, Computer Science, Mathematics, Economics or related field.
• Proficiency in writing and optimizing SQL queries.
• Working knowledge with visualization tools (BigQuery, Tableau, Looker, Qlikview, etc)
• Experience working with R or Python to perform business analysis.
• Excellent problem solving, analytical and critical thinking.
• Good presentation skills in communicating to both experts and general audiences.
• Quality driven, attention to detail and pragmatic.
• Proactive and positive attitude, self-organized and an excellent team player.
• Communicative and empathic with stakeholders.
• Fluent spoken and written English.

Nice to have

• Interest for Data Science and Machine Learning models.
• AWS Big Data stack (Redshift, S3, ..) and Git
• AB test design and analysis

• Private Health and Dental Insurance plan for employees.
• Subsidized gym memberships and fitness classes.
• Monthly internet allowance.
• Working from home setup allowance.
• Company sponsored Spanish, Catalan and English classes.
• Sponsored training and development.
• Quarterly company bonus programme.
• Top notch Apple equipment.
• Remote policy and flexible working hours
• Flexible Bank Holidays. Design your own working calendar with a lengthy consecutive vacation day policy.
• Day off for your birthday.
• Hybrid remote model office

*Please note: All applications must be submitted in English